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Electronically delivered goods can only be listed by eBay approved sellers and must follow our policy.

Due to the nature of electronically delivered goods, extra care needs to be taken to prevent intellectual property infringement and minimize risks for buyers.

What is the policy?

  • Electronically delivered items that are not allowed, include:
    • Software keys the seller is not authorized to sell
    • Digital copies or codes of movies that were included as part of purchasing a physical movie item. The seller needs to include the physical disk with the sale of the digital copy or code
  • Sellers need to be eBay approved to list electronically delivered items outside of the Everything Else > Information Products category 
  • Sellers not approved by eBay to list electronically delivered items need to list their items in the Everything Else > Information Products category in the classified ad format. Exceptions to this policy include electronically delivered:
    • Tickets 
    • Domain names 
    • Digital trading cards 
    • Online gaming virtual items 

Terms and conditions for eBay approved sellers

Activity that doesn't follow eBay policy could result in a range of actions including for example: administratively ending or canceling listings, hiding or demoting all listings from search results, lowering seller rating, buying or selling restrictions, and account suspension. All fees paid or payable in relation to listings or accounts on which we take any action will not be refunded or otherwise credited to your account.

Tip
Visit Seller Help to find details of any policy issues with your account or listings, and get the information you need to quickly resolve them.

Why does eBay have this policy?

This policy protects buyers from purchasing unauthorized digital items.

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